Our Conditions / Terms of Service

verve-champagne

Information about the operator

This website / webshop is operated by:

VERVE Champagne

Ein Unternehmensbereich der

TGM DIALOG UG
Marienstrasse 27
70178 Stuttgart

Ihr Ansprechpartner
Kay Lehmann
Telefon +49 (0) 1522 27 531 71
Email address info@verve-champagne.com

1. Offers on VERVEChampagne.com

Our offers are aimed exclusively at adults. Please understand that we ask you to confirm that you are of legal age and can only process and deliver orders from customers of legal age. Our shipping service provider will only hand over the delivery to people who are of legal age.

2. Conclusion of the contract

The presentation of the goods in our online shop is not a legally effective offer, but you are making a binding purchase offer with your online order. Orders are only accepted by us when we have confirmed them; the execution of the delivery, the receipt of a delivery note or an invoice by you are considered as confirmation. An email with which we only confirm the receipt of the order does not yet constitute a binding acceptance of the purchase offer. It is your responsibility to check the product information for suitability for the intended use. Images used to represent goods are sample images and serve for illustration purposes. Depending on the screen used and the screen setting, a different color and size display is possible. The descriptions of the respective goods are authoritative. The conclusion of the contract is subject to correct delivery by our sub-suppliers. This does not apply if we are responsible for the non-delivery or incorrect delivery, in particular if we have not concluded a congruent hedging transaction. We will inform you immediately about the unavailability of the delivery and reimburse you immediately.

3. Claims due to a defect in the goods

In the event of defects, you have the statutory rights. If you are an entrepreneur, the following also applies:
The limitation period for claims due to a defect in the goods is 1 year. This does not apply to claims for damages which are aimed at compensation for physical injury or damage to health or are based on intent or gross negligence on the part of us or our vicarious agents. Section 479 (1) of the BGB also remains unaffected.

4. Prices, packaging and transport costs

All prices are in euros and include statutory sales tax and sparkling wine tax, but do not include packaging and transport costs. Information on packaging and transport costs can be found in the shop.

5. Payment, offsetting

5.1. Payment is made at your option using one of the payment methods displayed during the ordering process.

5.2. Our claims are to be paid in euros without any deduction. The goods remain our property until they have been paid for in full.

5.3. You only have the right to offset if your counterclaim has been legally established or is undisputed. This offsetting prohibition does not apply to a counterclaim due to a defect based on the same contractual relationship as our claim. You are only authorized to exercise a right of retention if your counterclaim is based on the same contractual relationship.

6. Liability

We have unlimited liability in the event of willful intent, gross negligence, in the absence of a guaranteed quality, for personal injury and in accordance with the Product Liability Act.

In the event of a slightly negligent breach of essential contractual obligations (in particular the obligation to timely and faultless delivery) our liability is limited to the foreseeable damage typical for the contract.

Our liability for the slightly negligent breach of non-essential contractual obligations is excluded. The above regulations apply accordingly to our liability for reimbursement of wasted expenses.

7. Alternative dispute resolution in accordance with Article 14, Paragraph 1 ODR-VO und § 36 VSBG:

The European Commission provides a platform for online dispute resolution, which you can find at www.ec.europa.eu/consumers/odr/. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

8. Applicable Law; Place of jurisdiction; Final provision

If you do not place the order as a consumer, German law applies.

If you place the order as a merchant, legal entity under public law or special fund under public law, the place of jurisdiction for all disputes is our company headquarters. The court at our company headquarters is also responsible if you place the order as a consumer and relocate your domicile or habitual abode abroad after the conclusion of the contract or if the domicile or habitual abode is not known at the time the action is brought. In addition, the statutory provisions apply.

Should individual provisions of these general terms and conditions be ineffective, this does not change the effectiveness of the rest of the contract.

Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:

The European Commission provides a platform for online dispute resolution, which you can find under https://ec.europa.eu/consumers/odr We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

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